The IT guys at my firm regularly fuck everything up. I know their job is hard and all that, but it is just constant. This or that is down, we're out of network space, you can't connect to this or that. Ugh. We -- like most firms -- have the ability to load up our laptops with the appropriate "stuff" to access e-mail and the network from home or on the road. I avoided doing this because I didn't want to give the tech guys my laptop so they could mess around with it. When I do work from home, it's quick and dirty to copy what I need onto a thumb drive, take it home, and then bring it back to work on the thumb drive. Obviously using the network is better, but this works fine. Usually I'm just drafting a brief or reviewing transcripts or documents anyway. If I need to send an e-mail, I can do it from my phone. No big deal.
However, when I went to trial, I had to get my laptop set up to access the network in our war room, which meant I had to get the whole shebang. I thought no big deal, most of the other attorneys have done it, so whatever. How bad can it be?
Let me tell you.
First of all, they deleted my McAfee anti-virus and loaded me up with a whole bunch of other stuff, like Avast, Malwarebytes, and I don't even know what else. But it doesn't appear that I have the full versions of these -- I've got the free versions. Why would I want that when I am paying for the full version of McAfee? McAfee has treated me fine, and I've had no issues. Why would they delete it? What's bad about this is that I have no idea how these various anti-virus software work, how they work together, why I need all of them, and how to change the settings. This is important because...
When I try to access certain Internet sites, and to comment on certain blogs (ahem), I get a "Internet Explorer cannot display this site" message box, then it "blings!" then it shuts the window. This is either an Internet Explorer issue or a firewall issue. And there is no rhyme or reason to it, at least that I can see.
All I know is that I didn't have these problems before they messed around with my computer, and from what I can tell based on my vast research of the Internet, this shouldn't be happening with Internet Explorer 8, which I have. What pisses me off the most is that I don't even know what all they loaded on my computer or why. Back in the day, I used to be quite adept at computer stuff. Hell, I even used to go into regedit and change shit. However, now that is all but a faint memory, so if I devoted a whole bunch of time to this I could probably fix it myself, but why should I have to do that? My solution is going to have to be handing my laptop back over to them. This is how the conversation usually goes with them:
Anyone at the Firm: I'm having X problem with my computer.
Them: That shouldn't be happening. I have no idea why that's happening. Are you sure?
It is happening! And you did it! ARGH! I'm so mad. Maybe I should just skip over them and get a new laptop. This one is a few years old anyway.